Send us a Message

Thank you! Your message has been sent successfully. We'll get back to you within 24 hours.

Get in Touch

Email Us

For general inquiries and support

support@importcars.co.ug

Call Us

Speak directly with our experts

+256 774 420 011

WhatsApp

Quick responses via messaging

+256 774 420 011

Visit Us

Kampala, Uganda

Industrial Area

Office Hours

  • Monday - Friday8:00 AM - 6:00 PM
  • Saturday9:00 AM - 2:00 PM
  • SundayClosed

Emergency support available 24/7 for urgent clearing issues.

Frequently Asked Questions

How accurate are your cost calculations?

Our calculations are 98% accurate and based on current URA regulations. We update our system regularly to reflect any changes in import duties, taxes, and fees.

Do you provide clearing services?

While we don't directly provide clearing services, we work with trusted clearing agents in Mombasa and can connect you with reliable partners who offer competitive rates.

Can you help me find vehicles in Japan?

We provide guidance on the best platforms and dealers to work with in Japan. Our team can also review potential purchases and provide cost estimates before you buy.

How long does the import process take?

Typically 6-8 weeks from purchase in Japan to collection in Uganda. This includes 4-6 weeks shipping time and 1-2 weeks for clearing procedures.

What payment methods do you accept for consultations?

We accept Mobile Money (MTN, Airtel), bank transfers, and cash payments. Our basic cost calculator is free to use, with premium consultation services starting at UGX 50,000.